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CRM – Customer Relationship Management

PR and Marketing Strategy

What is CRM and what does it do? Growth Business guide to CRM

Growth Business reviews 9 of the most popular CRM systems for engaging with your customers and following up on sales leads

Technology

Best CRM systems for UK businesses

We take a look at some of the best CRM systems on the market, along with costs, features and whether they'll work for your business

PR and Marketing Strategy

What is Bitrix24 and how it can help your customer management

Bitrix24 guide to its CRM software and how it automates small business marketing and sales, helping your business run smoother, ultimately boosting revenue

News

CRM and sales firm Pipedrive raises $50M in Series C funding

Global firm looking for rapidly scaling businesses to partner with as sales and CRM demands grows.

Growth Planning

The 4 Cs of CRM: Are you ready?

Swiftpage CEO John Oechsle outlines the 4 Cs of customer relationship management.

Social Media

Octopus invests in social media business

Social media services business Artesian Solutions has received £2 million of investment from venture capital firm Octopus.

News

Globalpark CRM acquisition for QuestBack

Norway-based QuestBack has acquired, and intends to merge with, customer relationship management (CRM) business Globalpark.

News

Rubicon heads to market

Rubicon Software, which develops customer relationship management applications for the financial services sector, is eyeing an AIM launch for 6 September – having raised £770,000 (£430,000 net of expenses) from investors with the aid of broker and adviser WH Ireland.

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Partner content

Why upgrading your tech regularly will help your business grow

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Accounting and Finance Software

Desktop vs cloud accounting: What to consider 

What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business

Accounting and Finance Software

Accounting and financial management software: What you need to know 

Fast-growth businesses need a solution that can cope with the demands of an ever-increasing volume of data, transactions, and tasks.

Opinion

Boosting confidence in outsourcing your customer service function to call centres in Africa

CCI Kenya discusses why outsourcing key of your business processes to call centres in Africa may be beneficial