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Managing

Red flag: Poor customer service costs businesses £37bn

A new report from the Ombudsmen Services reveals poor customer service costs businesses £37 billion in 2016. Are good deals and convenience enough to keep customers from switching?

PR and Marketing Strategy

Technology

Why every business should build a tech savvy workforce

Here's why tech savvy businesses perform better, according to Xero's Gary Turner.

Cyber Security

The Cyber Security and Resilience Bill – what’s next for SMEs?

The government's Cyber Security and Resilience Bill was announced in April. Here's what your business can do to prepare for what's ahead

Cyber Security

Cyber Security

12 cybersecurity questions every VC should ask

VC portfolio companies can suffer a one-third drop in enterprise value if they’ve been crippled by a cyber attack. Ian Shelby says there are a dozen questions VC investors need to ask potential investments

Cyber Security

Five ways to boost SMB cyber defence so you can focus on growth

Want to boost your cybersecurity? Check out these five ways to strengthen your defences against attacks

Cyber Security

Cloud security posture management (CSPM): A must-have for modern businesses

Here, we talk about what cloud security posture management (CSPM) is and why you need it for your business

Cyber Security

Why securing a hybrid work environment is essential against DDoS

Hybrid working offers cyber criminals even more opportunity to ransack company systems, holding them to ransom. That’s when you need to call in a cybersecurity expert

Cyber Security

Improve your cyber security with a VPN and password manager

The UK Domain explain why your business needs a password manager and a virtual private network (VPN) in its cyber security strategy

Financial Management

UK Business Savings Accounts for Growth Businesses

For growing businesses, managing surplus funds effectively is crucial to maximising revenue and ensuring financial stability.

Financial Management

Financial Management

R&D misclaims are a ‘hidden risk’ for investors

Hari Sandhu explains what's at risk for investors with R&D misclaims and how to safeguard against these errors

Accounting and Finance Software

Best expenses software for your business

Submitting expenses claims is one of the more tedious aspects of returning from a business trip. No more. Choose from one of these expenses software platforms and take the pain out of being reimbursed.

Financial Management

R&D tax relief: how to make a successful claim

With R&D Tax Relief, the process that leads to a successful claim can be difficult, particularly when navigating through the hundreds of pages of HMRC’s submission requirements.

Financial Management

7 types of small business loans to apply for

Need a loan but confused by all of the weird terminology - or flat-out jargon? We explain what types of business loans are out there.

Accounting and Finance Software

Desktop vs cloud accounting: What to consider 

What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business

Accounting and Finance Software

Best expenses software for your business

Submitting expenses claims is one of the more tedious aspects of returning from a business trip. No more. Choose from one of these expenses software platforms and take the pain out of being reimbursed.

Accounting and Finance Software

Accounting and Finance Software

Desktop vs cloud accounting: What to consider 

What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business

Accounting and Finance Software

Accounting and financial management software: What you need to know 

Fast-growth businesses need a solution that can cope with the demands of an ever-increasing volume of data, transactions, and tasks.

Accounting and Finance Software

The best accounting software for medium sized businesses

Finding accounting software for your medium sized business can prove to be tricky. Here are the top UK packages

Human Resources

How to work with difficult people – 9 tips to reduce office tension

Co-worker conflict costs the UK billions every year, so how can you reduce tension and improve productivity?

Human Resources

Human Resources

IR35 guidance: a guide for employers using self employed workers

IR35 guidance for employers who engage with self-employed consultants or contractors is thin on the ground – here's what you need to know

Human Resources

Workplace bullying: Six ways to deal with a bully at work

Workplace bullying costs businesses billions in lost revenue each year.

Human Resources

Psychological hacks to boost staff morale

Here's how you can encourage your employees to love your business like their own.

Human Resources

Four-day working week – is it right for your business?

As more and more firms sign up to the four-day working week, we explore whether it's a good idea for your growing business

Human Resources

Productivity and Collaboration tools for growing businesses 

Insurance

Embedded insurance strategies for growth businesses

We delve in to what embedded insurance is, how it can help your business to grow and the challenges you need to know about

Insurance

Insurance

Protecting your big ideas with intellectual property insurance

Having a great idea can make you rich – but not if it's not properly protected. Here’s how to make sure intellectual property is properly insured

Insurance

10 hottest insurtech startups in the UK

Insurtech is growing as a sector in the UK and boasts some of the country’s newest unicorns

Insurance

What insurance do you need as a startup?

From public liability insurance to cyber insurance, getting the right cover from the start is critical for startups

Insurance

Best insurance cover for startups

Startups need insurance cover, even when they're still small. We'll delve into why your startup needs insurance and which providers offer cover

Insurance

What is delay insurance for startups?

Delay insurance can be critical for start-ups in the construction and engineering industries, which rely on projects being completed on time

Leadership

Generalists, not specialists – rethinking the board for strategic resilience

Boards are typically made up of a ‘Noah’s Ark’ of sector specialists, but Dr Robert Straw argues that generalist leaders make for better boards

Leadership

Leadership

Is emotional intelligence the most important personal trait in leadership?

Is emotional intelligence more important than IQ in successful leadership? Here, Marielena Sabatier argues the case for taking EQ more seriously

Leadership

How employers can rebuild trust with employees

In this article, Cliff Ettridge explains how leaders can build trust with employees in a world that is increasingly mistrusting

Leadership

Are we training leaders for yesterday’s problems?

Simon Phillips discusses how to future-proof leadership development to meet modern business needs

Leadership

After a company dispute, what are the options for appointing a new director?

Leadership

5 effective strategies for managing change in business

Oxford Business College's Sarwar Khawaja guides us through navigating change in your business, from vision to digital transformation

Legislation and Regulation

The New Labour Government – 5 changes to employment law businesses need to know

Chris Hadrill, Partner in the employment team at Redmans Solicitors, explains how Labour's proposed changes to employment law could affect UK businesses

Legislation and Regulation

Legislation and Regulation

Change in company size threshold – could it slash your red tape?

Legislation and Regulation

3 things you need to know about whistleblowing

Whistleblowing can be terrifying if you don't know your rights, here is everything you need to know about blowing the whistle.

Legislation and Regulation

What all parcel shippers need to know about dimensional weight

Dimensional weight, or volumetric weight as its frequently termed, is potentially one of the most confusing aspects of shipping parcels and freight. Here ParcelHero’s head of consumer research, David Jinks, lightens the load by explaining how carriers bill shipments by weight and size

Legislation and Regulation

Everything you need to know about data gathering, protection, storage and use under GDPR

In partnership with the UK Domain, we explain everything you need to know about data gathering, storage, protection and use under GDPR.

Legislation and Regulation

How to keep your marketing GDPR compliant

In partnership with the UK Domain, we explain how to keep your business marketing GDPR compliant, whichever modes of communication you use

PR and Marketing Strategy

What is CRM and what does it do? Growth Business guide to CRM

Growth Business reviews 9 of the most popular CRM systems for engaging with your customers and following up on sales leads

PR and Marketing Strategy

PR and Marketing Strategy

Should influencer marketing be part of your game plan?

CLO PR's Claudia Moselhi explains when and how to bring influencers into your marketing plans.

Growth Planning

Scaling your start-up? The answer is in the data

We sat down with Sam Martin-Ross, managing director of marketing agency Digital Uncut, to ask him what kinds of data start-ups should focus on, how can it help scale a growing business, and why data gathering is set to become harder

Partner content

Three tips for growing your startup’s revenue in 2023

Your startup may have a world beating product or service but it’s no good if nobody knows about it. Here are three ways to hammer your message home to customers

PR and Marketing Strategy

E-marketing made easy

E-marketing, or digital marketing as it’s better known, embraces social media, email, Google search and even digital posters at bus stops

PR and Marketing Strategy

Edtech marketing strategy – how to stand out from the crowd

Edtech is one of the fastest growing sectors in Europe with the sector reporting 72% growth in the UK in 2020

Smart Energy GB

How to manage your business cash flow more effectively  

Get on top of your cashflow by updating your forecast, renegotiating terms, and taking advantage of new technology like smart meters

Smart Energy GB

Smart Energy GB

3 ways  a smart  meter can help your scale-up

A smart meter can help improve the accuracy of your bills and helping you take greater control of your energy usage

Smart Energy GB

A step-by-step guide to installing a smart meter for your business  

Great Britain is upgrading to smart meters because of the potential benefits to efficiency, cost-saving and the environment – but how easy is it to get one installed for your business and what’s the process?

Smart Energy GB

Everything you need to know about smart meters for your business 

Smart meters submit automatic meter readings to your supplier so you don’t have to – here’s everything you need to know