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Ten ways to retain customers

Here are ten ways to hang on to existing customers in the downturn without having to slash your prices.

Entrepreneurs

Entrepreneurs

Shilpa Shetty talks business

With business interests ranging from curry to cricket, Shilpa Shetty is ready to launch a range of spices and chutneys in UK supermarkets. GB finds out more in an exclusive interview.

Entrepreneurs

Social entrepreneur: Tim Campbell

Apprentice winner Tim Campbell explains why his social enterprise, the Bright Ideas Trust, doesn't 'give money away'.

Entrepreneurs

The 21st century business

While the 19th century had the factory, the 20th century became notorious for the office.

Entrepreneurs

Silver lining: Steve Nicholson

Wi-fi broadband provider The Cloud has been through a radical overhaul in the past couple of years. GB meets the man behind the changes, CEO Steve Nicholson.

Entrepreneurs

Think twice before scrapping overseas operations

Shutting down offices abroad may not necessarily be the best course of action when looking to cut costs, writes Simon Cook, CEO of venture capital firm DFJ Esprit.

Entrepreneurs

Peter Jones: Ten rules for business success

Dragons' Den supremo Peter Jones offers entrepreneurs and business owner-managers tips and encouragement on technology, branding and shares his rules for success.

Entrepreneurs

Ambitious Adconion – Interview with Tyler Moebius

An owner-manager builds a company and then sells it to live a life of leisure. The entrepreneur, by contrast, enjoys the success of an exit but soon gets the craving to go through the misery of a start-up all over again.

Entrepreneurs

Peter Jones: Ten rules for business success

Dragons' Den supremo Peter Jones offers entrepreneurs and business owner-managers tips and encouragement on technology, branding and shares his rules for success.

Entrepreneurs

Ambitious Adconion – Interview with Tyler Moebius

An owner-manager builds a company and then sells it to live a life of leisure. The entrepreneur, by contrast, enjoys the success of an exit but soon gets the craving to go through the misery of a start-up all over again.

Entrepreneurs

Sarah Beeny’s hot property

GrowthBusiness interviews Sarah Beeny about the property crash, her new venture Tepilo that allows people to sell homes online without estate agents, and why she's so proud of her dating website MySingleFriend.

Entrepreneurs

The importance of female mentorship

Female entrepreneurs are finding that mentors can reinvigorate their business.

Entrepreneurs

Keith Tozzi: Accidental entrepreneur 

Keith Tozzi may have stumbled across the idea for drugs and alcohol testing provider Concateno, but there’s nothing fortuitous about the chairman’s approach to growing a business for a big sale.

Entrepreneurs

Turning a brand into a business empire

Ex-cavalry officer Tony Lutwyche reveals how he’s going to turn his “Made In England” brand of high-end suits into a business empire.

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