Now is the time for true personalised engagement with customers
Productivity is all over the media as the biggest challenge for UK business: but are people missing a trick by not pinning down their customer engagement?
News
Productivity is all over the media as the biggest challenge for UK business: but are people missing a trick by not pinning down their customer engagement?
News
News
Many SME leaders report higher level of investment interest: But three in ten SME business leaders feel pressure to sell business rather than upscale.
News
Shadow business secretary says all failure in business shouldn’t lead to ‘black mark’ for entrepreneurs.
News
Sharp rises in both housing prices and operating costs could spell trouble for ‘Silicon Roundabout’ as tech start-ups especially affected.
News
Kevin Uphill, Chairman of commercial business sales and mergers & acquisitions consultancy, Avondale, discusses the balance between investment focused on immediate results compared to longer-term business benefits through staff training and middle management retention.
News
Workers warned to be cautious about expressing ideas without proof that they dreamt them up.
News
Taking work calls at home and personal calls at work both cause anxiety for Gen M workers.
News
The recent heavyweight legal fight between the European Commission and Google has thrown up a lot of questions around competition law...
News
Taking work calls at home and personal calls at work both cause anxiety for Gen M workers.
News
The recent heavyweight legal fight between the European Commission and Google has thrown up a lot of questions around competition law...
News
Word seen as too ‘masculine’ and ‘blokey’: But women prove just as ambitious as men – often more – in business.
News
Successful Series E funding round and new ex-Amazon CTO for global services business.
News
Latest investment takes total funding to $10m since app’s launch last year.
News
Small has never been so big.
Partner content
To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis
Accounting and Finance Software
What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business
Accounting and Finance Software
Fast-growth businesses need a solution that can cope with the demands of an ever-increasing volume of data, transactions, and tasks.
Opinion
CCI Kenya discusses why outsourcing key of your business processes to call centres in Africa may be beneficial