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Technology

The customer is king, but do you know how to serve?

In today’s global market, customers are firmly in charge. If you don’t meet their needs then rest assured that a competitor will. To really understand how to meet their expectations, you first need to know how to measure the relationship between friction and reward in your business.

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Technology

6 ways to introduce disruptive technology into your growth business

Shaking up your market with disruptive technology can in turn disrupt your own small business. Chris Cook and Vincent Billings offer six ways to ease the transition

Technology

Audoo raising £1.2m for revolutionary music smart meter

Audoo has already raised £600,000 for music smart meter that enables collection agencies to accurately calculate royalties for songwriters and musicians

Technology

How deep links can minimise friction in your mobile campaigns

Marketers must be smart as to how they manage their mobile campaigns. It doesn't take much to turn off customers. The solution lies in deep links

Technology

Tech start-ups bullish with 79 per cent expecting to boost turnover in coming year

Two thirds of UK technology businesses will seek investment, while 91 per cent plan to hire more staff.

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Technology is the secret to happy and productive employees

It appears the workplace is reaching a tipping point. Employees have seen first-hand the ways in which technology can make their work better, and a keen to use the latest advancements to be more productive

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Boosting workplace productivity starts at the desk

An estimated 6.6 million working days are lost due to WRMSDs, are bad desks to blame? Neil Marshall, senior director, Client Solutions, Dell EMEA, explains why the right desk setup is key to boosting workplace productivity

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How to make working from anywhere seamless

An increasing number of companies have job roles that can be done remotely. Here's how to manage your mobile team – wherever they are.

Partner content

Boosting workplace productivity starts at the desk

An estimated 6.6 million working days are lost due to WRMSDs, are bad desks to blame? Neil Marshall, senior director, Client Solutions, Dell EMEA, explains why the right desk setup is key to boosting workplace productivity

Partner content

How to make working from anywhere seamless

An increasing number of companies have job roles that can be done remotely. Here's how to manage your mobile team – wherever they are.

Technology

Number of biotechnology companies grows by two thirds over three years

Biotech business population flourishes since 2016 as annual investment reaches £2.2bn in 2018

Technology

How reducing your carbon footprint can increase business productivity

Coupling new ways of working with the latest technology reduces your carbon footprint while increasing productivity and your bottom line

Technology

7 reasons to move your small business to Office 365

Business tech plays a huge role in the day-to-day running of your company – Office 365 from Microsoft has a host of features which can help.

Technology

5 easy tech wins to improve SME productivity

We show you five simple things that you can do to let your office tech turbocharge your business productivity.

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Why upgrading your tech regularly will help your business grow

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Accounting and Finance Software

Desktop vs cloud accounting: What to consider 

What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business

Accounting and Finance Software

Accounting and financial management software: What you need to know 

Fast-growth businesses need a solution that can cope with the demands of an ever-increasing volume of data, transactions, and tasks.

Opinion

Boosting confidence in outsourcing your customer service function to call centres in Africa

CCI Kenya discusses why outsourcing key of your business processes to call centres in Africa may be beneficial