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Human Resources

Firms must adapt or die in the wake of the National Living Wage announcement

Some small business owners appeared dismayed at the imminent introduction of a national living wage: but given that is is definitely happening, what can they do to ensure they survive its impact?

Human Resources

Human Resources

Retaining sales staff: the importance of management skills for sales managers

Your sales team are the the coalface when it comes to generating revenue for your business: but can a lack of soft skills in the management team actually be more damaging than not having that ruthless streak?

Human Resources

Top tips: Making the move from consultant to employee

Cashing in on years of experience and becoming a consultant can be an attractive proposition: but what happens if you find yourself tired of variable earnings and crave the stability of a permanent role?

Human Resources

Working smart: Five ways to keep your staff loyal

Staff turnover can be a real problem for SMEs if it gets out of hand: so here are five ways to ensure your staff stick around for at least a little longer.

Human Resources

Infographic: What are the benefits of paying a living wage?

North-West web design company Nublue hava recently won living wage accreditation: here they talk about their journey and put together an infographic on the benefits for any company looking to do so.

Human Resources

No way Jose: how to handle your SME staff better than Mourinho

With a very public dressing down for two senior staff members and poor results, Jose Mourinho's management has been called into question: so here's how to ensure yours isn't.

Human Resources

Tech apprentices: Five myths busted

There are multiple concerns that are preventing tech entrepreneurs taking on apprentices: but are any of them valid?

Human Resources

Workplace injuries you might not have considered

Bad falls, car accidents, electrocutions, and faulty machinery; you’re probably familiar with some of these common workplace injuries, but do you really understand just how many potential hazards you and your staff can face in a typical working day?

Human Resources

Tech apprentices: Five myths busted

There are multiple concerns that are preventing tech entrepreneurs taking on apprentices: but are any of them valid?

Human Resources

Workplace injuries you might not have considered

Bad falls, car accidents, electrocutions, and faulty machinery; you’re probably familiar with some of these common workplace injuries, but do you really understand just how many potential hazards you and your staff can face in a typical working day?

Human Resources

Five key questions to ask yourself during high-growth periods

When the balance sheet is soaring and new business is flying in, it's easy to forget about looking after your existing workforce: here are five questions you can ask yourself to make sure that doesn't happen

Human Resources

It’s time to act! How to prepare your business for auto-enrolment

Businesses with 30 employees or fewer are already starting to reach their auto-enrolment staging dates: so how can they make sure they're fully prepared and not caught cold?

Human Resources

Employees returning from holiday more stressed than when they left

Pressure to get things wrapped up before leaving and anxiety about work left behind mean some people come back from time off more stressed than when they left.

Human Resources

Shared Paternity Leave – an opportunity or headache for businesses?

Adrian Lewis, commercial director at Activ Absence, examines the implications of shared parental leave legislation on businesses and offers advice for practical challenges companies could face managing it.

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Why upgrading your tech regularly will help your business grow

To run an optimal business, you must have optimal tech. We explain why you must upgrade your business technology on a regular basis

Accounting and Finance Software

Desktop vs cloud accounting: What to consider 

What are the key differences between desktop and cloud accounting software, and what should you consider when it comes to choosing a solution for your business

Accounting and Finance Software

Accounting and financial management software: What you need to know 

Fast-growth businesses need a solution that can cope with the demands of an ever-increasing volume of data, transactions, and tasks.

Opinion

Boosting confidence in outsourcing your customer service function to call centres in Africa

CCI Kenya discusses why outsourcing key of your business processes to call centres in Africa may be beneficial