Capita Group acquires BPO provider

London-based business process outsourcing (BPO) providers The Capita Group has acquired Right Document Solutions Holdings (RDS), in a deal that could rise to £40 million.


London-based business process outsourcing (BPO) providers The Capita Group has acquired Right Document Solutions Holdings (RDS), in a deal that could rise to £40 million.

London-based business process outsourcing (BPO) providers The Capita Group has acquired Right Document Solutions Holdings (RDS), in a deal that could rise to £40 million.

Founded in 1988, RDS provides document consultancy and print services for businesses in the financial services, legal, media and educational sectors. BPO is a form of outsourcing that involves the contracting of the operations and responsibilities of business functions to a third-party service provider.

The acquisition is described by Capita as a ‘good strategic fit’ and will enable the company to build upon existing design, bulk print and document management capabilities.

Paul Pindar, CEO of Capita Group, comments: ‘The acquisition […] will ensure that Capita is well positioned to participate comprehensively in this market.

‘These services also play an integral role in many of our businesses and contracts, and we can therefore provide further service efficiencies to both Capita and its clients.’

Under the terms of the deal, an initial consideration of £30 million is to be paid on completion, with an additional £10 million deferred and conditional on RDS meeting certain undisclosed performance criteria.

Paul Gillett, managing director of RDS, says that the purchase of RDS by Capita will give the business a range of unique selling points.

Gillett adds: ‘Being part of the larger Capita Group will allow us to reach our full potential across both across both private and public sectors.’

The Capita Group employs 37,000 people across 350 sites, with 34 of those in the UK, Ireland and India.

Nick Britton

Nick Britton

Nick was the Managing Editor for growthbusiness.co.uk when it was owned by Vitesse Media, before moving on to become Head of Investment Group and Editor at What Investment and thence to Head of Intermediary...

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